Customer sucess story

10%

Savings realized

Through fact-based negotiations with key suppliers

$ 4.6M

Savings identified

With huge savings potential through commercial levers

24X

Procurement ROI

In the initial few months with supplier renegotiations

The challenge

Our customer, a leading Health Care Services group, provides services in several European countries.

The key challenge for the company was that each business unit largely worked independently, and procurement did not exist as a separate function. Therefore, there were no clear mandates or objectives for it.

Consequently, procurement was not directly linked to the group's decision makers and thus, lacked strategy.

With data scattered across ~50 subsidiaries, multiple units, and regions, the company also needed to achieve visibility into its spend and consolidate data for analysis.

Factors like an increasing pressure on margins and untapped synergy potential across the group echoed the need to address external spend more strategically.

The solution

To mark the beginning of more coordinated procurement for our customer, we evaluated the measures we believed were most important to facilitate both immediate gains and long-term success.

To ensure the firm achieve spend transparency and establish a factual basis for success in the future, we recommended the following measures:

  • Collect complete procurement data, clean, consolidate, harmonize, and import the data to Ignite
  • Developed dynamic dashboards in Ignite based on the categorization of data and supplier enrichment from third party sources​
  • Use dashboards to identify suppliers for negotiation and realize quick gains
  • Create a replicable negotiation strategy/process together with Ignite's customer success team
  • Establish long-term, win-win collaboration with selected suppliers to enhance quality and reduce costs
  • Prepare a mandate for procurement with targets linked to the firm's overall goals
  • Continuously track spend and KPIs on Ignite to measure performance

The results

The firm's engagement with Ignite delivered a number of significant benefits:

  • Achieved ~10% of addressed spend savings through the first negotiations with four suppliers using a data-driven and standardized approach
  • Created significantly greater spend transparency and a more strategic approach to procurement
  • Identified ~5 million in further savings potential with commercial levers
  • Prioritized categories with the most considerable potential
  • Developed the infrastructure necessary to ensure identification of further opportunities/savings and improvements in the future

Our customer success team will help your company suceed with strategic procurement

Ignite Procurement Sales Represenative

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1

Kick-off

We understand your business objectives to define success criteria, set expectations, and tailor the solution to your needs. We identify all relevant internal and external datasets.

2

Data validation

We identify gaps and challenges in your data and work together to set up automatic data flow. Then we clean, validate, and enrich your raw procurement data with internal and external sources.

3

Value workshop

We define your long- and short-term goals. We use statistical modelling and data science to generate insights on your data and deliver rapid value. You get the support of a dedicated Customer Support resource.

4

Training

We conduct relevant analyses based on your goals and hypotheses and provide tips. We scale up and deploy the solutions to many users, and maintain ongoing support.